Frequently Asked Questions
What owners usually ask before booking.
Straight answers on the booking process, warranty, after-hours logistics, parts policy, and how JDS works with customers who care about their trucks.
Quick Shop Facts
- Monday to Thursday, 8AM to 5:30PM
- Closed Friday to Sunday
- 531 The Queensway South, Keswick
- Toyota & Lexus 4x4 specialist
- After-hours drop-off available
- Small team, detail-focused process
How do I request an appointment?
Send a booking request through the website or call 705-970-0408 Monday to Thursday from 8AM to 5:30PM Eastern Time.
The online booking form is usually the fastest route because it gives the team the truck details, service type, and symptoms up front.
What warranty comes with the work?
Labour is covered for 90 days. Parts warranty depends on the manufacturer and the specific component installed.
If you want clarity on a particular product or repair, ask before booking and JDS can walk you through it.
What if I need to leave the truck with you?
JDS offers after-hours drop-off and pick-up when needed. Details are provided before your appointment.
During normal hours, many customers arrange a ride, use Uber, or coordinate pickup with family or friends.
Who is actually working on the vehicles?
JDS has three full-time licensed 310S technicians: Joe, Brody, and Andrew. Between them there is more than 15 years of trade experience across mechanical, diagnostic, and suspension work.
The shop is built around Toyota and Lexus passion, but the team also comes from years of working on everything from daily drivers to commercial diesel trucks.
Why should I bring my Toyota or Lexus here?
Because this is specialist work, not generic shop work. JDS understands how these trucks should drive, what common issues to watch for, and how overland modifications affect the whole vehicle.
The goal is not just a part install. The goal is a truck that leaves driving properly, holding alignment, and ready for the way you actually use it.
I live far away. Can I still reach out?
Yes. Send your questions through the booking form and include as much detail as possible. JDS works with many owners who are outside Keswick and need a realistic plan before making the trip.
Can you install parts I already bought?
JDS can install customer-supplied parts, but those installs carry no warranty.
If the supplied parts are incorrect, missing hardware, or not the right fit for the job, extra labour may apply and the shop may need to substitute parts sourced through JDS.
Can you price-match parts from online retailers?
JDS is competitive on parts and will try to match a legitimate price when possible, but it is not guaranteed.